Privacy Policy

Last upgrade: 01/01/20

This policy clarifies the way Rack & Soul Inc. gathers, processes, shares and uses information that is personal and personalized data about users of Rack & Soul Program (that the" Program" or" Program").

Inside this policy, the word personal data describes information that pertains to a individual who's identifiable.

Basis for Data-processing

So as to let you utilize the Program and the professional services offered through the Program, we have to collect and process personal data concerning you personally. Our processing of private data is largely based on these fundamentals:

  • We have to process some personal data so as to have the ability to give you to permit one to utilize the Program.
  • We might process certain individual data since you've contributed special permission. You can withdraw your consent anytime and we'll prevent personal data processing that's predicated on your own approval.
  • We process certain individual data when essential with the intention of our valid pursuits, and those of our clients and spouses, once the processing doesn't violate users' rights.

We collect the details which you provide for us (such as by completing a questionnaire ) throughout the Program interface or differently. This advice may contain:

This advice is stored every time you Connect to all the Software and contains info about your mobile apparatus and information on your interactions together with the Application Form, specifically:

Location information

As soon as your cellular device's location feature is switched and also you've given the Program usage of your location data we collect precise location info. By permitting the Program to get into the place data of one's cellular device, you agree to the collection and usage your local area data in agreement with this policy. It's possible to use the Program even in the event that you haven't given access to some local area data, however a few features will be disabled.

Once we have your approval, where you are data is stored whenever you connect to the Program. This data can possibly be used to discover additional information regarding youpersonally, like the points of attention you seen and also the itineraries you've got completed.

Data From Diagnosis Tools

After you get the Program we collect data offered by analytics programs like Google Analytics. This data can comprise, as an instance, gender, age, interests, nonetheless it isn't correlated with you and can be provided to people at aggregated type.

Data Out Of Social Support Systems

These internet sites or software are also regulated by their own policies with regards to your own personal data that might differ from ours and might be applicable.

The Way We Utilize Your Information

Some processing is susceptible to a particular approval, while other processing is imperative to supply you with services or will be dependant upon the search for legitimate interests.

Makes You

We utilize the personal data we provided us (like your name and current email address) to contact you regarding your usage of this Program, but only in the event that you've provided such data of course, in the event that you consent to get communications from us. We follow applicable regulations connected to undesired communications. In the event that you no longer need to receive email from Rack & Soul, then you can notify us at any given moment in the following address: contact@rackandsoul.com.

In the event that you consented to obtain push notifications out of the Program, we utilize some personal data to ascertain if to send you a push telling and also to customize the material of this telling. By way of instance, you can be given a notification as you're close to point of attention because you've completed a certain itinerary. You can withdraw your consent for the processing of your data by copying push notifications out of the Program in your cellular device settings.

We utilize data collected automatically throughout your link with the Program to supply you itineraries that match a geographical location (based on the nation and the city). In addition, we utilize this data to offer you articles that matches your interests, so based upon the material that you watched through the Program (for instance, pages, itineraries, sights ).

In case you've given the Program get into the positioning data of one's cellular apparatus, we'll employ your local area data to offer you articles along with itineraries that correspond with a precise site. In addition, we utilize location data to offer you articles that matches your interests dependent on the points of attention you've seen.

Providing Information To Your Partners

We make use of the data accumulated via the Program in aggregate form that will not connect data to your certain individual or cell apparatus, to be able to give promotion advice for the business partners. We share statistics which are plotted using certain individual faculties, with no faculties being correlated with any specific individual.

Tool Care

We utilize data accumulated via the Program and data accumulated from analytics applications to track using this Program broadly speaking, to reduce abuse of this Program, to spot bugs or problems from the Program also to pinpoint what features we have to improve.

We process personal data accumulated via the Program to meet our valid interests, for example improving our services and also supplying our customers with personalized material. Since the Program can be obtained to users at no cost we rely upon our valid interests in providing value for our organization partners by simply calculating the data (including personal data) accumulated through the Program, to allow them to utilize personalized advertisements and enhance the promotion of their services and products.

We have the privacy of the clients seriously. That's the reason why the processing of personal data predicated on our valid pursuits never entails targeted tracking or conveying particular private data about recognizable individual to third parties.

Just how can we Store Your computer data?

We maintain your private data and soon you ask me to destroy ituntil our activities nolonger require storing your data up to 3-6 weeks after your final link with the Program. We usually do not, but undertake to store any data for a predetermined time period.

Private data collected about individuals located out Canada is moved to Canada. Canada is considered an proper authority for its transport of personal data from the eu.

The Way Personal Data is Safe

Your individual data is hosted with our hosting provider, OVH Canada, that means touse industrystandard security measures to keep the confidentiality and integrity of information.

Our employees and companies understand that the personal data accumulated via the Program is confidential and so are advised about the proper security measures to stop unauthorized usage of private information.

We just share your private data as explained within this policy or once we have your approval. Your private data can be revealed into the types of recipients described below to the purposes cited.

Collected personal data is available to our own officials and personnel who must get access to it to the purposes described within this policy.


These services agree on paper to maintain private data confidential and also to limit their usage of personal data from that which is essential to give their own services.

We disclose private information, within an aggregate form that will not identify the individuals involved, together with business partners for marketing purposes. This data includes, but isn't restricted to, statistics about our clients, the way the Program can be employed, the moods users, the way they utilize the itineraries, which points of attention they see, opinions concerning itineraries and points of attention.

When you've given your approval, we will share personal data about you with your business partners in order they may possibly provide you with services and products directly, based on your usage of this program, that the itineraries that you opt for, the mood you choose the Program or the tourist attractions you've seen or are going to see.

Legal Assistants

We might disclose personal data within the context of court proceeding if necessary to safeguard our rights or those of the clients.

At case the selling or restructuring of part or all of our small business is imagined, we might disclose accumulated personal data to the organizations or persons involved before and following the trade, whether it occurs. In this a circumstance, these organizations or persons induce to maintain divulged personal data confidential and to make use of same just so as to appraise the feasibility or perhaps the chance of their planned trade in addition to in agreement with this policy.

The Program comprises features that permit one to talk about content through societal media platforms. If you talk about content which features personal information, then that information might turn out to be publicly available depending on the preferences you selected.

You will have use of a personal data you might have personally given to people by accessing your accounts through the Program.

To get into the personal data we hold on you personally or to categorize private data which is wrong, you can make a petition in writing for another address: contact@rackandsoul.com or into the speech of the data control at the start with the policy.

We'll answer your request promptly (within 1 month of reception ), letting you access your own personal date that's under our hands. If required by law, then we'll give you your data into a mobile machinereadable arrangement.

The Program enables you to draw your approval to certain processing of your data, for example by picking out or in of promotional supplies based in your own tasks within the Program.

It's perhaps not feasible to avoid all processing of one's personal data along with carry on together with the Program. The only real means to avoid all the processing of your data would be to quit using the Program.

In a few conditions, based upon your place of dwelling, you might have the privilege to object to the processing of your data predicated on our authentic interests. You will object to the processing of one's own data written down in contact@rackandsoul.com.

You will ask that the erasure of personal data we hold on you personally in writing in contact@rackandsoul.com. We'll answer your petition as soon as you can (within 1 month of reception ).

Should you would rather make use of the Program after your own personal data continues to be erased, then we'll carry on collect certain data concerning you personally.

Should you live in europe, you have the right to file a complaint in regards to the processing of your private data having a supervisory authority in charge of the security of solitude. The competent authority can differ based upon your country of your residence.

Should you live out the eu, this policy will likely be regulated by regulations applicable in Canada and the Canadian government will have exclusive authority to hear any criticism or event.

Any data collected to conduct this confirmation won't be employed for any purpose.

Upgrades for The Policy

We can update this policy from time to reflect fluctuations within our private data control clinics.

In the event that you provided us along with your current email address, we'll inform you about any material changes to your privacy policy by email before the coming to force of this recent policy.

Extra Information

For any extra information in regards to the processing of your data, you can contact us with the contact information in the start of the Coverage.